Privacy Policy

Privacy Policy

Longevity Shelf LLC
Effective Date: August 13, 2026

Longevity Shelf LLC (“Longevity Shelf,” “we,” “us,” or “our”) operates the website longevityshelf.com (the “Site”) and related messaging services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, place an order, or communicate with us, including by text message.

1. Information We Collect

We collect information you provide directly to us, including:

  • Contact and account information: name, email address, mobile phone number, billing and shipping addresses.
  • Order and transaction information: products purchased, order history, and payment information (processed by our third-party payment processor; we do not store full card numbers).
  • Communications: messages you send us and your preferences, including opt-in and opt-out requests for our text messaging program.

We also automatically collect certain information when you use the Site, such as IP address, device and browser type, and usage data collected through cookies and similar technologies.

2. How We Use Your Information

We use your information to:

  • process and fulfill orders and send related updates (order confirmations, shipping and delivery notifications);
  • provide customer support and respond to your inquiries;
  • send you promotional offers and news about products, where you have consented;
  • operate, maintain, and improve the Site; and
  • comply with legal obligations and enforce our terms.

3. SMS / Text Messaging Program

By opting in to our text messaging program, you agree to receive text messages from Longevity Shelf, which may include order and shipping updates, promotional offers, and customer care communications.

  • Message frequency varies based on your interactions with us and the programs you join.
  • Message and data rates may apply. Your mobile carrier’s standard messaging and data charges apply to any messages you send or receive.
  • Reply HELP for help or contact us at support@longevityshelf.com or (313) 789-2760. Reply STOP at any time to unsubscribe; you will receive a one-time confirmation and no further messages unless you opt in again.
  • Consent to receive text messages is not a condition of any purchase.
  • Supported carriers are not liable for delayed or undelivered messages.

Mobile information is never shared or sold. No mobile information (including your phone number and your consent to receive text messages) will be shared with or sold to third parties or affiliates for their marketing or promotional purposes. Information may be shared only with the vendors and service providers that help us operate the messaging program (for example, our messaging platform provider), and only to the extent necessary to deliver the service. This exclusion does not apply to sharing required to comply with the law.

4. How We Share Information

Apart from the mobile-information restriction above, we may share your information with:

  • Service providers who perform services on our behalf, such as payment processing, order fulfillment, shipping, hosting, analytics, and messaging.
  • Legal and safety purposes, when required by law or to protect our rights, users, or the public.
  • Business transfers, in connection with a merger, acquisition, or sale of assets, subject to this Policy.

We do not sell your personal information for third-party marketing.

5. Cookies and Tracking

We use cookies and similar technologies to operate the Site, remember your preferences, and analyze traffic. You can control cookies through your browser settings; disabling them may affect Site functionality.

6. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on where you live, you may have the right to access, correct, delete, or restrict the use of your personal information, and to opt out of certain processing. To exercise these rights, contact us at support@longevityshelf.com. You can opt out of promotional emails using the unsubscribe link and out of text messages by replying STOP.

8. Children’s Privacy

Our Site and services are not directed to children under 13 (or the minimum age required in your jurisdiction), and we do not knowingly collect their personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version with a revised effective date, and material changes will be communicated as required by law.

10. Contact Us

Longevity Shelf LLC
790 N Milwaukee St, Ste 302 #210101
Milwaukee, WI 53202
Email: support@longevityshelf.com
Phone: (313) 789-2760